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Want to ride one of the best rides in all of Disney World? Well, you and everyone else. If you want to get on this hot ride, you need to understand how to use the Rise of the Resistance virtual queue (updated September 17, 2021).
IMPORTANT UPDATE: Disney announced that the virtual queue for Rise of the Resistance will “pause” starting September 23. The ride will use a stand-by line. For more details and commentary, jump to this section.
It’s important for you to not only recognize the Rise of the Resistance virtual queue process, but to know how to stack the deck in your favor as much as possible.
Why is this necessary? Because the boarding groups can fill up in a matter of seconds. Yes, you read that right, seconds.
In fact, while writing this post I went to the virtual queue page to try to get a screen shot of the “Join” button when it shows up. Well, I got distracted and by the time I remembered, all the spots were taken.
The time? 1:00.42pm. That’s right, it was 42 seconds after the queue opened. And it could have been closed even earlier than that!
Between those two posts and this one you should have a pretty good idea of how to conquer Hollywood Studios successfully.
Table of Contents
What is a Rise of the Resistance Boarding Group?
A Rise of the Resistance boarding group is your assigned number in line. Without this boarding group number, you have to either pay to play or hope against hope they open up the standby line later in the day.
Spoiler alert: that last option doesn’t happen terribly often.
And what do I mean by pay to play? Disney just announced that Rise of the Resistance is one of the attractions offered for purchase with the new Lightning Lane system.
In case you missed it, make sure you read all about Disney Genie+ and Lightning Lane, coming fall 2021. It’s new technology which replaces FastPasses.
But basically, you can pay a fee, per person, to ride Rise of the Resistance. Clearly, free is better, and that’s where the Rise of the Resistance Boarding Group comes into play.
What is the Difference Between the Rise of the Resistance Virtual Queue and a Boarding Group?
Really, these are phrases that are used interchangeably. Technically, the Rise of the Resistance virtual queue references the overall process of needing a virtual “ticket” in order to get on the ride.
The boarding group is the actual number you are assigned once you successfully use the virtual queue system.
But really, you can use either phrasing and people will know what you’re talking about.
What Time Does the Rise of the Resistance Virtual Queue Open?
It’s pretty important to pay attention to this part. Disney has changed the Rise of the Resistance virtual queue times quite a bit. Because of that, make sure you double check what it is before and during your trip.
No joke, it changed midway through my last trip. You just never know when it will change. To be fair, they do give you a heads up of a few days.
However, the times listed here have been the times for the past 9 months, so I think this is the combination they’ve settled on.
Here’s where things stand right now.
7:00a First Rise of the Resistance Virtual Queue Opens
This definitely works in favor of morning people, but don’t assume the late sleepers will sleep late on this day. The 7:00a virtual queue opening is likely to be the most competitive, and important, opening of the day.
Make the assumption you’re competing with every single person with a park pass that day, and you all want the same thing.
For this first queue opening, you don’t need to be anywhere near the park. You can grab your Rise of the Resistance boarding group from the warmth of your bed.
What you do need is a park ticket for all members of your group linked to My Disney Experience and a Hollywood Studios Park Pass for each individual as well.
Without these two things you are dead in the water.
Previously, the first virtual queue opened at 10a and it was a bit of a mess so 7:00a is a much better option. This also allows people with higher boarding groups to wait until later in the day to head to Hollywood Studios.
The trickle down effect of this is potentially lower crowds at rope drop.
1:00p Second Rise of the Resistance Virtual Queue Opens
The second Rise of the Resistance virtual queue opens up at 1:00p. This used to be 2:00p, but Disney bumped it forward, likely due to the return of park hopping.
Check out the information we know so far about the new park hopping rules to see how that will impact your trip.
The requirements for this virtual queue time are a little different from the 7:00a virtual queue time. In order to join the Rise of the Resistance virtual queue at 1:00p, you must have already entered the park earlier in the day.
There’s a little bit of a misconception with this one. It was originally thought you needed to be physically in Hollywood Studios at 1:00p.
But, they have no way of geofencing and knowing that. What it really means is, you have to have used your park ticket and park pass at Hollywood Studios at some point earlier that day.
But if you’re actually sitting in your hotel room at 1:00p after spending the morning at Hollywood Studios, it will still work.
Also, you must have a park pass for Hollywood Studios for that day. This means Hollywood Studios must be your original park of the day. Guests who park hop over to Hollywood Studios are ineligible to get a boarding group.
Clearly, Disney is trying to close a potential loophole that would have everyone and their mother hopping over to Hollywood Studios after they couldn’t get a park pass.
Steps to Get a Rise of the Resistance Boarding Group
First, we’re going to review the basic process of getting a Rise of the Resistance boarding group. After that, we’ll take a closer look at some tips to drastically increase your chances of getting a boarding group.
Step 1 – Make Sure Everyone is in My Disney Experience
The only way to get a boarding group for Rise of the Resistance is through the My Disney Experience app. This means that all members of your group need to be represented in My Disney Experience.
Tickets should be linked to each person, along with everyone’s Park Pass for Hollywood Studios.
Step 2 – Open My Disney Experience and Locate the Virtual Queue
There are two different places to find the “entrance” to the Rise of the Resistance virtual queue system. The first, and possibly easiest way, is to just scroll down the home page of the app until you find this picture:
Click that “Join” button and it will take you directly where you need to go.
The other option is to press the three lines on the lower right hand side of the page. This takes you to a screen full of options, and one of them is the virtual queue page.
Once you press that it will take you to your virtual queue hub. If you have any existing boarding groups, they’ll show up here. In this case, you’ll now press “Join Virtual Queue” and finally end up at your destination.
Once Remy’s Ratatouille Adventure opens up on October 1, this is also the same place you’ll access the virtual queue for that ride.
As you can see, the second way to get to the virtual queue takes a few extra steps. This isn’t a big deal as long as you have enough time before the opening of the queue to go through them.
But if you’re in a time crunch, this will slow you down too much.
Step 3 – Hit Join and Hold on to Your Hat
From this point on, you are looking for efficiency. The good news: there’s not really much to do after this part.
Once you press “Join” from the home screen, it will take you directly to the page you enter the queue from. When the virtual queue is closed, you simply won’t see the big blue “Join” button.
But if it’s go time, the button will be very obvious.
Step 4 – Review Party Details
This page includes all members of your party who are eligible for a Rise of the Resistance boarding group.
As a reminder, eligibility for all guests requires:
- Valid park ticket
- Park Pass for Hollywood Studios
- For 1:00p queue, have been to Hollywood Studios already that day
Everyone who is eligible is automatically listed. With everyone eligible checked off, press Join.
And that’s it! You’ll either get a red message at the bottom of the screen telling you the queue is full or there was an error, or you’ll see the screen with your boarding group number. Which I somehow forgot to take a screenshot of. Oops.
Another popular method is to wait on the virtual queue page itself. The page looks like the screenshot above, just without the “Join” button.
In reality, you never have to leave this page. Instead, you can force the page to refresh. On most phones, you do this by pulling the page down.
This should force the page to reload. You can do this just as the virtual queue opens instead of joining from the home page.
However, on my phone, I found that sometime the refresh took longer than I’d like. Other times it was super quick. I got faster consistent load time when I came in from the home page. Especially when I follow tip #9 below.
How to Use Your Rise of the Resistance Boarding Pass
Once you have your pass, you can go back to the virtual queue section of My Disney Experience and check the status of what boarding group they are currently loading.
This will keep you up to date on approximately when you can begin to board.
You will also receive a push notification from the app once your boarding group has been called.
When it’s time, simply go to the entrance of the ride and show the Cast Member your boarding group number on your phone. From there you go to a second Cast Member who scans everyone’s MagicBands or tickets. This verifies that everyone does in fact have a boarding group.
After that, simply enjoy a truly amazing ride.
9 Rise of the Resistance Boarding Group Tips to Guarantee Success
Ok, now that we know some basics of the process for using the Rise of the Resistance virtual queue, let’s talk specific strategy. Trust me on this one, you want to increase your odds as much as possible.
In reality, you can do everything correct and still not get a boarding group, so there’s no real guarantee. But following these tips are as close as you can get to one.
For the sake of writing this post, I just went through the process of trying to get a boarding group at 7:00a. Plus I wanted some more screen shots!
All of the boarding groups for this particular day were booked within 26 seconds or less. That is why you need a solid strategy!
1. Everyone With a Cell Phone Should Give it a Go
So, I know that Disney even specifically says that only one person should try to go through this process, but I call shenanigans on that one.
Why on earth should you put all your eggs in one basket when you might have 2, 3, or even more baskets to use? God forbid you’re the one in charge of getting the boarding group and your phone decides to glitch at a critical moment.
No boarding pass for you!
As long as you take note of tip #2 below, each person in your group can get a boarding group for the entire group as a whole.
And don’t worry, if one of you is successful in getting a boarding group, the rest won’t be able to get one. This way you’re not “stealing” boarding groups from other families.
Tip: Household members don’t need different My Disney Experience accounts. Simply have the app on each phone, logged in with the same account.
2. Make Sure Your Whole Group is on Your Friends and Family List
This is actually important for a couple of different reasons. First, if you are a group made up of multiple families, I’m assuming you want to ride together. The only way to guarantee you all ride together is to get a single boarding group for everyone.
If you have multiple people trying to get boarding groups for each individual family separately, your odds of getting boarding group numbers even remotely close to one another are slim.
Second, this allows tip #1 to be ultimately effective. As long as you are all linked in Friends and Family, everyone’s names should come up as eligible on each other’s accounts.
Which brings us to tip #3…
3. Don’t Waste Time Making Sure Everyone’s Name Listed
It is really tempting to check and double check that everyone in your group is listed on the review details screen. But trust me, this wastes precious seconds.
The system automatically recognizes everyone in your friends and family list who has a park ticket for that day, plus a Park Pass for Hollywood Studios (and in the case of the 1:00p virtual queue, has also entered HS through the tapstiles).
All eligible people are pre-selected for you. So just click “join virtual queue”.
There have been instances where My Disney Experience doesn’t register everyone in your group. Don’t panic!
Once you have your boarding group, go see a Guest Experiences Cast Member under the blue umbrellas throughout the park.
They can manually add anyone who was missing as long as you can prove they are there with you and on your Friends and Family list.
4. Turn Off Your Wi-Fi
This might seem counter-intuitive, but could be a game changer. The Disney Wi-Fi network can be slow, especially when everyone and their mother is on it at once. And this is not the time to sit staring at the spinning circle while the page loads!
Simple turn all Wi-Fi off shortly before you try to get your boarding group. Your phone will load faster with your cell network, and you will have your boarding group. Hopefully.
5. Practice from Home
I highly recommend that you practice going through the process from home. It just makes you more familiar with the virtual queue so you don’t lose any time on the big day.
You don’t even need a Park Pass in order to practice (and maybe not a ticket either, but I’m not positive about that one). The system seems to block you in the final step only.
Because of this you can go through the beginning steps, which are the most important ones anyway.
If you get to a screen with a red warning message at the bottom of the page (see image below), you would not have gotten a Rise of the Resistance boarding group.
However, if the page advances beyond that and you get an error message along the lines that you don’t have valid tickets or a park pass, you would have been successful.
Simply get yourself familiar with going through some of these tips I’ve listed to gain what familiarity you can. Any little bit helps.
6. Download a Seconds Counting App
Because every second counts. Seriously.
Now, every single universal clock will be off by nanoseconds, but having a seconds counter on your phone at least gives you an idea of whether you have 2 seconds or 45 seconds until go time.
Basically, it simply allows you to be as quick on the draw as possible.
I think the time on my phone was just slightly slower than Disney’s universal time clock (I happened to be standing next to Millenium Falcon’s clock and could watch that). What matters is Disney’s clock, not yours.
But you don’t really have a way of knowing when exactly Disney’s clock strikes the hour and the flood gates open.
I err on the side of caution and wait until the clock on my phone turns to 7:00a. It would be bad if you jumped the gun and have to start over because the system hadn’t opened yet.
At that point you’ve wasted some precious time while everyone else gets their Rise of the Resistance boarding groups.
Bonus Tip: Compare Your Phone’s Time to the Official Time Clock
Disney uses the universal time as displayed through time.gov. That is the official US time clock. By going to this website on your phone, it will tell you how far your phone clock is off from the official US time clock.
By going to that page, I can see that my phone’s clock is -0.996 seconds behind the official time clock. This makes sense considering I watched the clock on Millenium Falcon’s ride entrance and could see it advanced a little bit before mine did.
7. Make Sure You’re Ready a Few Minutes Early
Please, don’t wait until 7:00a or 1:00p to even open up My Disney Experience. By the time you get in and start the steps, you’re already too late.
Set yourself an alarm to remind you at least 5 minutes in advance of the virtual queue opening. This allows you to go through all of these other Rise of the Resistance boarding group tips and get yourself as ready as possible.
8. Log Out of My Disney Experience and Log In Again
Let’s face it, My Disney Experience is notoriously glitchy. We want to counteract that as much as possible. And sometimes when it hasn’t “refreshed” in a while, it can be slower.
Because of that, simply close out the app entirely and the reopen it fresh. You want to see the image below when you reopen the app. That tells you that you’re opening it up after closing down.
Each phone will close apps differently, so just make sure you know how to do it on your phone.
9. Enter the Virtual Queue Page and Back Out a Couple of Times
I would probably need to know way more about technology to understand why this works, but it does.
For whatever reason, this seems to make the next page load faster, and that is the name of the game here.
This is specific to starting from the My Disney Experience home page. Click the “Join” button to take you to the virtual queue page. Then hit the back button.
Above are the two screens you should be bouncing back and forth between.
Do this a couple of times. You’ll see that the memory of going to that page a couple of times seems to make it load a little bit faster.
Rise of the Resistance Boarding Group FAQs
Let’s take a look at some Frequently Asked Questions regarding getting (and using) your Rise of the Resistance boarding group.
How many boarding groups are in Rise of the Resistance?
Well, this really depends on a lot of factors. Disney has never released any official numbers on this.
When capacity was more significantly limited, the number was a lot lower. Now, the number of Rise of the Resistance boarding groups has increased dramatically, which is a good thing.
There are also back up boarding groups for Rise of the Resistance. These groups are there just in case Rise of the Resistance is having a good day. If they get through all the boarding groups quickly, they’ll start boarding the back up groups.
However, it’s important to note the sometimes even higher number boarding groups (not back up groups) never get called. If the ride breaks down a lot that day, higher numbers are at risk for not getting called.
How many people are in each boarding group?
This remains a mystery. Disney is so cagey about stuff like this…
I got Rise of the Resistance boarding group #__. What time will my group get called?
Well, this is the million dollar question! The answer to this question really depends on just how well the ride is running on the day you’re there.
If all goes well, the ride should get through over 150 boarding groups a day. But all does not always go well.
I recently saw a post on a Disney Facebook group that asked this question. The boarding group was number 84. People reported drastically different experiences with a similar number.
Some people said around 1:00p, others 6:30p. Another individual posted that the day she was there they only got through boarding group 85 by closing. The original poster ended up getting called at 1:30p.
As you can see, it’s really a tough call to try to make a prediction.
However, on your boarding pass, it will give you a estimate of how many minutes until your boarding group is called. It might not be exact, but it’ll at least give you an idea.
How do I know when my boarding group is called?
You’ll receive a push notification on your phone letting you know that it’s now time to ride an absolutely amazing ride.
Also, if you keep checking back in on your boarding pass, it will tell you what boarding group numbers they have called. It also gives you an estimate of how much longer until your group is called.
This allows you to keep an eye on things and have a general idea of when to check back in the app if you don’t trust the push notifications.
How long is a boarding group window for Rise of the Resistance?
Your boarding group window lasts for one hour after the time that it’s called. Your boarding pass will tell you what time you need to ride by.
What time can you join a boarding group for Rise of the Resistance?
7:00a and 1:00p. But pay attention, because Disney has changed this several times already.
If I don’t get a boarding group, can I go to a different park instead?
Yes, provided you can change all of your park passes. This is one of the great things about moving the first boarding group time to 7:00a and not requiring presence in the park.
There are many people who only want to go to Hollywood Studios if they know they will ride Rise of the Resistance. If they fail to get a boarding group during the first virtual queue, many will simply abandon ship and go elsewhere.
This is key in helping bring down the crowd levels at Hollywood Studios, which is by far the busiest of the Disney World parks right now.
What if the ride breaks down after my boarding group is called?
If the ride breaks down after your boarding group is called, you’ll be permitted to ride whenever it reopens.
This happened to us during our last trip. The ride must have broken down right after our group was called because by the time we made our way to the line, it was closed off.
The Cast Members know what groups were called prior to the breakdown and you’ll still be let in. If it makes you feel better, stop by the ride entrance and talk with the Cast Members there. They’ll reassure you of the process to get on the ride.
When this happened to us, the ride was down for almost 2 hours. But as soon as it opened back up we got on with no problem, even though our boarding group window was long closed.
Can I get a boarding group each time the virtual queue opens?
No, you’re only allowed one boarding group a day.
Since we don’t know when our group will be called, what if we have a dining reservation at the same time?
Don’t fret, they are understanding about this if it happens. If you realize there’s a scheduling conflict, go to either a Guest Experiences Cast Member (under the blue umbrellas around the park) or go right to Cast Members at the entrance of Rise of the Resistance.
They are pretty darn flexible with stuff like this given the unpredictability of the whole situation.
Just to be safe, I’d take a screenshot of your ADR just as extra insurance to show Rise of the Resistance cast members. Or vice versa, take a screenshot of your boarding group being called to show the restaurant when you get there.
Can I rope drop Rise of the Resistance?
No, the only way to ride is by having a Rise of the Resistance boarding group or paying for Lightning Lane access.
Can I use Disability Access Services or Rider Swap?
Yes, you can! The process is the same for both services. The biggest thing is that everyone in the group still needs to have a boarding group.
You can’t get a boarding group for one person and assume you’ll get a boarding group for the other person using rider swap.
When your boarding group is called, go to the front entrance of the ride and speak with a Cast Member. They will direct you from there.
Rise of the Resistance Virtual Queue Paused
In major Disney World news, the Disney Parks blog announced that the Rise of the Resistance Virtual Queue is finally coming to an end. Or at the very least will be “paused”.
This pause begins on September 23, 2021 and remains in place indefinitely. In the absence of the virtual queue, Rise of the Resistance reverts to the traditional stand-by line.
The post does stress that the virtual queue could return for certain occasions and circumstances, though they don’t elaborate on that. Perhaps if this whole experiment crashes and burns it’ll be back. But I doubt it.
Likely it will get pulled out during very high crowd situations.
Perhaps uncoincidentally, at some point this fall, Disney Genie+ and Lightning Lane access is slated to launch. We already know that Rise of the Resistance is one of the ride options you can pay extra to have Lightning Lane access.
I think it’s safe to say this move is in part a money grab for Disney. Don’t want to wait in the 3 hour long line? Feel free to purchase Lightning Lane access! Because now there’s no other option to get on it easier.
We don’t know how much Lightning Lane access will cost, but we know it’s an a la carte fee, per person. I don’t anticipate it to be cheap.
Disney claims in their release that this all done to provide their guests with flexibility in how they plan their day. I’m going to have to call shenanigans on that one.
Pros and Cons
I think there are 2 main issues going on here. The first, with the opening of the virtual queue for Remy’s Ratatouille Adventure on October 1, I think Disney doubts the infrastructure of their technology can handle all that demand at once.
And considering how glitchy their system can be, I think this concern is valid. Add in that Disney Genie+ access will drop at the same time each day, and this is probably a smart move from that perspective.
Or Disney could just finally suck it up and fix their technology infrastructure.
Second is my aforementioned money grab. Disney is all about the dollar these days. By forcing guests to either wait in line for hours (and yes, it will be hours) or cough up extra money, they know many people will cough up the money.
But seriously, that is every guests right to make that choice. I for one wouldn’t wait in line for hours.
I do feel for the people who have their vacation hopes dashed when they don’t get a virtual queue. The fact that I have an entire post dedicated to how to use the system goes to show how challenging it can be. It shouldn’t be that hard.
So I am happy that people will have more options to get on the ride. I just tend to think this is better achieved by continuing the virtual queue and adding in Lightning Lane.
Rise of the Resistance has been notoriously glitchy. This has improved dramatically, but isn’t fool proof. There’s a high likelihood of the ride going down while the line is already super long. That’s no fun for anyone.
Honestly, I’m hoping this goes better than I think it will. And I truly wish I wasn’t disappointed in yet another obvious money grab.
Also, this shift will create significantly larger crowds during rope drop at Hollywood Studios. So if you are a big rope drop person, this could impact your morning.
On the flip side, this could also mean that the last few hours of the day go back to being a good time to get on rides with less wait.
There truly is a mix of pros and cons with this situation. Time will tell how it all goes.
Do you have any other tips to add that worked for you? What boarding group were you able to get? Let me know in the comments below.